REFUND POLICY

REFUND POLICY

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Certpine, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:


Cancellation & Refunds: Online Training
For Self Placed Learning: Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided. For Instructor Led Training: Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day. Also, In case a user downloads the E-Book for the course the money back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
‘Certpine’/ ARVINE Infotech Pvt. Ltd / ARVINE Infotech Pvt. Ltd , reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)
Note: All refunds will be processed within 10 working days after the refund request is approved by Certpine.